Subscription Plans
The Service is offered on a credit-based subscription model. Each plan includes a set number of credits per billing cycle, which are consumed as you perform enrichment operations. Plan details, pricing, and credit allowances are displayed at the time of purchase.
Billing and Payment
Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Payments are processed by our authorized Merchant of Record, who acts as the seller of record for the transaction and handles VAT collection where applicable. By subscribing, you authorize recurring charges until cancellation.
Auto-Renewal
Subscriptions automatically renew at the end of each billing cycle at the then-current price unless cancelled by you before the renewal date.
Cancellation
You may cancel your subscription at any time through your account or by contacting [email protected]. Cancellation takes effect at the end of the current billing cycle; you retain access to the Service until that date. Unused credits do not roll over after cancellation.
Refunds
Refund requests are handled in accordance with our Refund Policy and applicable French and EU consumer protection law (where the User qualifies as a consumer).
Price Changes
We may modify pricing with at least thirty (30) days' prior notice. If you do not agree to a price change, you may cancel before the change takes effect.